When managing and maintaining CloverDX Server, a comprehensive understanding of server logs and diagnostic tools is essential for effective troubleshooting and performance optimization. This section provides a detailed exploration of the various logging mechanisms and diagnostic features that are integral to the Server’s operational health.

Learn how to find the default server logs directory, what logging framework is integrated within CloverDX Server and how to customize it. Find more information on individual specialized logs for Designer-Server interactions, performance monitoring, or job queue performance. Each of these logs serves a unique purpose, offering insights into different aspects of server performance and activity.

This section also addresses the Server Console’s role in accessing these logs, providing a centralized location for monitoring recent server activity. In the Diagnostics section you can learn more about additional diagnostics approaches and tools that can play a crucial role in identifying and resolving issues. In a separate section, you can follow practical advice on troubleshooting common worker problems such as startup failures, crashes, hangs, and classloading issues.

For those seeking assistance from our Support team, the support package feature is described, detailing how to download the package, which includes valuable information about your Server environment and log files that are crucial for troubleshooting Server issues. Additionally, this section provides a technical overview of the job queue logic within CloverDX Server, including its architecture, load metrics, and emergency mode functionality. Detailed explanations of the job queue algorithm and its configurations are included to help users understand its behavior, performance impact, and potential limitations. The section also covers specific scenarios and troubleshooting steps to resolve common issues related to job processing and queue management, ensuring efficient operation and stability of the server environment.